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Orthopedic Center of Illinois: Home

Orthopedic Surgery • Springfield, IL

★★★★★4.6/5247 reviews across 3 platforms

Ratings by platform

  • Facebook: 98% recommend (2,248 reviews)
  • Birdeye: 4.7/5 (17 reviews)
  • Trustburn: 4.6/5 (230 reviews)

What patients say

Patients praise

  • Highly rated by a large majority on official social media platforms
  • Patients report successful surgeries and knowledgeable, helpful physical therapy staff
  • Appreciation for doctors who take the time to educate patients on their conditions

Common complaints

  • Long wait times and difficulty seeing doctors as scheduled
  • Dissatisfaction with surgical outcomes and follow-up care
  • Reports of rude, condescending, or dismissive staff and physician communication
  • Issues with billing, insurance acceptance, or lack of communication regarding results

In patients' words

"I've been to physical therapy four times for various issues and I've had a fantastic experience each time. The therapists are knowledgeable ..."

— Orthopedic Center of Illinois Testimonials page

"Dr Frank Bender and the ORTHOPEDIC CENTER of ILLINOIS on Koke Mill Road in Springfield, are nothing short of phenomenal!!"

— Trustburn review

"Hour and a half just to see a doctor, MAYBE. And I had an appointment. I won't be back"

— WebMD user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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