Orthopedic Center of Illinois: Home
Orthopedic Surgery • Springfield, IL
Ratings by platform
- Facebook: 98% recommend (2,248 reviews)
- Birdeye: 4.7 out of 5 stars (17 reviews (for specific physician profile))
- Trustburn: 4.6 out of 5 stars (230 reviews)
What patients say
Patients praise
- Highly rated by a large majority on official social media platforms
- Patients report successful surgeries and knowledgeable, helpful physical therapy staff
- Appreciation for doctors who take the time to educate patients on their conditions
Common complaints
- Long wait times and difficulty seeing doctors as scheduled
- Dissatisfaction with surgical outcomes and follow-up care
- Reports of rude, condescending, or dismissive staff and physician communication
- Issues with billing, insurance acceptance, or lack of communication regarding results
In patients' words
"I've been to physical therapy four times for various issues and I've had a fantastic experience each time. The therapists are knowledgeable ..."
— Orthopedic Center of Illinois Testimonials page"Dr Frank Bender and the ORTHOPEDIC CENTER of ILLINOIS on Koke Mill Road in Springfield, are nothing short of phenomenal!!"
— Trustburn review"Hour and a half just to see a doctor, MAYBE. And I had an appointment. I won't be back"
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