Providence Laboratory Services
Laboratory Services • Springfield, OR
Ratings by platform
- Labcorp at Providence Bethany (Birdeye/Google): 2.8 out of 5 stars (45 reviews)
- Labcorp at Providence Tanasbourne (Birdeye): not specified (mixed) (79 reviews)
What patients say
Patients praise
- friendly and professional staff technicians
- efficient service and short wait times at certain locations
- convenience of being located within medical offices
- calming and helpful patient interactions during procedures
Common complaints
- reports of long wait times
- concerns regarding cleanliness and sanitary practices
- difficulties with self-service check-in kiosks
- reports of painful or repetitive blood draws by staff deemed untrained
- past legal actions and complaints regarding diagnostic lab errors following transition to Labcorp partnership
In patients' words
"The two phlebotomists were sweet and great at their job. Love that its only a few minutes from my home."
— Baystate Reference Laboratories (Springfield, MA) review"Most of the staff at Labcorp Bethany is untrained and least concerned about patient. I went for a blood test with my two boys... he pricked him 5 times to find one vein."
— Labcorp at Providence Bethany reviewMore clinics in Springfield
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