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Springfield Clinic

Laboratory Services • Springfield, OR

★★★★★4.7/51,040 reviews across 2 platforms

Ratings by platform

  • Rannkly: 4.7/5 (1,040 reviews)
  • BestProsInTown (143 reviews)

What patients say

Patients praise

  • Convenience and efficiency of the laboratory services, particularly the drive-up options
  • Polite and helpful staff interactions in laboratory settings
  • Patient appreciation for doctors who are thorough and clear in their communication
  • Positive experiences with specific specialists and primary care providers

Common complaints

  • Billing and collection practices concerns
  • Difficulty with communication and responsiveness from some departments
  • Perceived unprofessional conduct by specific staff members
  • Historical issues related to insurance network disputes

In patients' words

"The Springfield Clinic Downtown Drive-Up Lab is awesome. Everyone is polite; service is quick; and, everyone's health is obviously of the utmost importance!"

— Springfield Clinic website patient testimonials

"Springfield Clinic, as an entity, appears to specialize multiple billing offices, disconnected departments, and an astonishing resistance to responsibility."

— Online consumer review site

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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