Oregon Medical Group
Internal Medicine • Springfield, OR
Ratings by platform
- Birdeye: 2.2/5 (17 reviews)
- Yelp (82 reviews)
What patients say
Patients praise
- Some patients have expressed appreciation for specific individual physicians and providers
- Occasional positive experiences with routine well-child visits
Common complaints
- Significant access issues, including difficulties in scheduling, long wait times, and being dropped as a patient
- Frequent communication breakdowns, including staff being unresponsive, unhelpful, or rude on the phone
- Concerns over continuity of care and provider turnover under Optum ownership
- Reports of being left without necessary medications, particularly for chronic pain management
In patients' words
"I love the physicians at this location. BUT The billing department has been the cause of mental and emotional stress for nine years."
— BBB Business Profile"'Just hell': Oregon Medical Group patients stranded without pain medications at Oregon Medical Group"
— Lookout Eugene-SpringfieldMore clinics in Springfield
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