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Geriatrics in Eugene, OR - PeaceHealth

Geriatrics • Springfield, OR

What patients say

Patients praise

  • Courteous/supportive staff and caring experience reported in some reviews
  • Cleanliness/organized care and reassuring, calming environment mentioned
  • Patient confidence/feeling seen and well cared for
  • Some providers have favorable satisfaction ratings (e.g., 4.7/5 and 4.3/5 shown on PeaceHealth provider pages)

Common complaints

  • Long appointment wait times and perceived lack of staff follow-up/urgency (WebMD review)
  • Concerns about access/care limits (e.g., infusion frequency limitations described in WebMD review)
  • Complaints about unprofessional or belittling behavior and refusal to fill prescriptions; being banned from a clinic (LocalityBiz review of a PeaceHealth clinic)
  • A survey claiming very high negative experiences (97% reported negative experience)

In patients' words

"“A recent survey of PeaceHealth patients found a staggering 97% reported having a negative experience at a local PeaceHealth facility.”"

— Oregon Nurses Association page citing PeaceHealth patient survey

"“The dedicated team, from the front desk to the nurses, doctors, and staff, is praised for their fast, kind, thorough, and organized approach.”"

— BestProsInTown summary/reviews for PeaceHealth Sacred Heart Medical Center RiverBend

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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