Geriatrics in Eugene, OR - PeaceHealth
Geriatrics • Springfield, OR
What patients say
Patients praise
- Courteous/supportive staff and caring experience reported in some reviews
- Cleanliness/organized care and reassuring, calming environment mentioned
- Patient confidence/feeling seen and well cared for
- Some providers have favorable satisfaction ratings (e.g., 4.7/5 and 4.3/5 shown on PeaceHealth provider pages)
Common complaints
- Long appointment wait times and perceived lack of staff follow-up/urgency (WebMD review)
- Concerns about access/care limits (e.g., infusion frequency limitations described in WebMD review)
- Complaints about unprofessional or belittling behavior and refusal to fill prescriptions; being banned from a clinic (LocalityBiz review of a PeaceHealth clinic)
- A survey claiming very high negative experiences (97% reported negative experience)
In patients' words
"“A recent survey of PeaceHealth patients found a staggering 97% reported having a negative experience at a local PeaceHealth facility.”"
— Oregon Nurses Association page citing PeaceHealth patient survey"“The dedicated team, from the front desk to the nurses, doctors, and staff, is praised for their fast, kind, thorough, and organized approach.”"
— BestProsInTown summary/reviews for PeaceHealth Sacred Heart Medical Center RiverBendMore clinics in Springfield
Oregon State List: Geriatric Health Care Services
Patients praise: Compassionate and caring staff at specific facilities · Effective rehabilitation therapy services.
McKenzie River Dental
Patients praise: Friendly, welcoming, and knowledgeable staff · Professional and efficient dental care.
Oregon Imaging Centers
Patients praise: Friendly, professional, and respectful staff · Efficient check-in processes.
Springfield Clinic
Patients praise: Professional and helpful staff interactions · High patient experience scores for many providers (many ranked in top 10% or 1% nationally).
Springfield Clinic
Patients praise: Friendly, compassionate, and professional staff · Efficient and prompt care for minor illnesses/injuries.
Springfield Clinic
Patients praise: Professional and attentive staff interactions · Efficiency in radiology services and medical imaging procedures.
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