Trinity Health Of New England - Gastroenterology
Gastroenterology • Springfield, MA
Ratings by platform
- BirdEye: 3.6/5 (72 reviews)
What patients say
Patients praise
- Highly regarded clinical staff (providers and PAs are frequently described as knowledgeable, attentive, and kind)
- Patients often report feeling comfortable, respected, and at ease during visits
- Effective communication, with staff noted for explaining things in understandable terms
- Generally efficient check-in and scheduling processes
Common complaints
- Reports of billing issues and administrative hurdles (e.g., repeating payments, difficulty resolving billing errors)
- Occasional complaints about crowded waiting rooms
- Some patients feeling that providers did not offer specific desired answers or direction
In patients' words
"She took her time to listen understand what I was asking She was friendly respectful and answered any and all questions asked and went over all the test results including the procedure"
— Patient review on LocalityBiz"Dr.Slitzky is a very kind and compassionate physician. He listens to all your concerns and answers your questions in a way that you can easily understand."
— Patient review on official provider profile"Bigger waiting room would be nice awfully crowded."
— Patient review on official provider profileMore clinics in Springfield
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