Baystate Gastroenterology - Springfield
Gastroenterology • Springfield, MA
Ratings by platform
- U.S. News & World Report: 4.9 out of 5 (for Dr. John W. Miller) (19 reviews)
- WebMD: 5.0 out of 5 (for Dr. John Miller Jr.) (12 ratings / 11 reviews)
- Medical News Today / Healthgrades: 4.0 out of 5 (for Richard Woller, PA) (22 reviews)
- Vitals: 3.3 out of 5 (for Dr. Yesenia Greeff) (3 ratings)
- WebMD: 5.0 out of 5 (for Dr. Jacob Alexander) (4 ratings / 2 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical care
- Excellent bedside manner and attentiveness for certain providers
- Effective procedure performance and clear communication regarding treatment plans
- Staff recognized as helpful and great to work with by some patients
Common complaints
- Difficulties scheduling or changing appointments
- Unresponsive office administration or staff supervision
- Perceived cold, condescending, or unfriendly bedside manner by some providers
- Long wait times in the office
In patients' words
"Dr. Miller is a great guy! ... He really listens to his patients and makes them feel comfortable. ... I don’t know if that’s standard, but it made me feel more than just another patient."
— WebMD (review for Dr. John Miller Jr.)"I have gone to Dr Pleet for several years ..,, I like him . However his staff is very in adequate. I've tried to change my appointment for two weeks now I have called three times and asked to speak to the office supervisor and I've got absolutely no results..."
— Healthgrades (review for Dr. David Pleet)"Her bedside manner is lacking and she is cold and a little condescending. Because of her personality and how she handled me as a patient, I do not trust her medical suggestions."
— Vitals (review for Dr. Yesenia Greeff)"My first visit to this physician and I found him kind, considerate and interested in answering all my questions. He was also genuinely concerned with my apprehension about my condition."
— WebMD (review for Dr. Jacob Alexander)More clinics in Springfield
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