
Springfield Clinic
Family Medicine • Springfield, IL
Ratings by platform
- Google (via Rannkly): 4.7/5 (1,040 reviews)
- Yelp: 2.1/5 (55 reviews)
- Medicai: 4.8/5 (637 reviews)
- Facebook: 82% recommend (687 reviews)
What patients say
Patients praise
- Friendly, welcoming, and professional staff members
- Providers described as thorough, attentive, and good at explaining complex health information
- Efficient lab and radiology services
- Strong appreciation for specific providers who take the time to listen to patient concerns
Common complaints
- Billing disputes and confusion regarding insurance coverage
- Challenges with communication and disconnected departments
- Occasional long wait times and scheduling issues
- Some patients reported feeling unheard or invalidated during mental health care visits
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Springfield Clinic
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