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Springfield Clinic

Family Medicine • Springfield, IL

★★★★★4.7/51,732 reviews across 4 platforms

Ratings by platform

  • Google (via Rannkly): 4.7/5 (1,040 reviews)
  • Yelp: 2.1/5 (55 reviews)
  • Medicai: 4.8/5 (637 reviews)
  • Facebook: 82% recommend (687 reviews)

What patients say

Patients praise

  • Friendly, welcoming, and professional staff members
  • Providers described as thorough, attentive, and good at explaining complex health information
  • Efficient lab and radiology services
  • Strong appreciation for specific providers who take the time to listen to patient concerns

Common complaints

  • Billing disputes and confusion regarding insurance coverage
  • Challenges with communication and disconnected departments
  • Occasional long wait times and scheduling issues
  • Some patients reported feeling unheard or invalidated during mental health care visits

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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