Endocrine Associates of Western Mass
Endocrinology • Springfield, MA
Ratings by platform
- Vitals.com: 3.9/5 (18 reviews)
What patients say
Patients praise
- Doctors are caring and attentive to patient needs
- Providers are thorough and approachable
- Physicians take the time to answer questions
Common complaints
- Long wait times at the office
- Rudeness and lack of professionalism from front desk staff
- Difficulty scheduling appointments
In patients' words
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
— Vitals.com review for Dr. Kimberly A. Browne-Martin"Worth the wait to have a fair understanding doctor. Especially when appointments are not often. Staff is helpful and Dr will call back, even if at night."
— Vitals.com review for Dr. Kimberly A. Browne-MartinMore clinics in Springfield
Endocrine Associates of Western MA
Patients praise: Physicians are described as caring and attentive to patient needs · Doctors provide clear diagnoses and follow-up plans.
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
Personal Primary Care & Weight Management
Patients praise: Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes · Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education.
Springfield Comprehensive Treatment Center
Patients praise: counselors are described as wonderful, caring, and supportive · the clinic is seen as having improved under new management.
Seven Sisters Midwifery
Patients praise: Highly knowledgeable, professional, and compassionate staff · Supportive, empowering, and patient-centered prenatal and birth care.
Springfield Dental
Patients praise: Friendly, kind, and welcoming office staff and dental teams · Effective management of dental anxiety through gentle and informative care.
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