Endocrine Associates of Western MA
Endocrinology • Springfield, MA
What patients say
Patients praise
- Physicians are described as caring and attentive to patient needs
- Doctors provide clear diagnoses and follow-up plans
- Some staff members are reported as helpful and accommodating regarding special needs
Common complaints
- Long wait times at the office
- Reports of rude and disrespectful front desk staff
- Difficulty in scheduling timely appointments
In patients' words
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
— Vitals.com review for Dr. Kimberly Browne-Martin"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."
— Vitals.com review for Dr. Barry IzensteinMore clinics in Springfield
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
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