Endocrine Associates of Western MA
Endocrinology • Springfield, MA
Ratings by platform
- Vitals.com (Dr. Kimberly Browne-Martin): 3.9/5 stars (18 ratings)
- Vitals.com (Dr. Barry Izenstein): 4.3/5 stars (24 ratings)
What patients say
Patients praise
- Physicians are described as caring and attentive to patient needs
- Doctors provide clear diagnoses and follow-up plans
- Some staff members are reported as helpful and accommodating regarding special needs
Common complaints
- Long wait times at the office
- Reports of rude and disrespectful front desk staff
- Difficulty in scheduling timely appointments
In patients' words
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
— Vitals.com review for Dr. Kimberly Browne-Martin"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."
— Vitals.com review for Dr. Barry IzensteinMore clinics in Springfield
Endocrinology | Springfield Clinic Medical Specialties
Patients praise: Professional and friendly staff in some departments · Highly regarded bedside manner, thoroughness, and communication skills for specific endocrinologists.
SIU Medicine Endocrinology | Springfield
Patients praise: Some patients find individual physicians knowledgeable, caring, and thorough · Instances of positive, patient-centered communication and care coordination.
McKenzie River Dental: Home | Dentist in Springfield
Patients praise: Friendly, welcoming, and knowledgeable staff · Professional and efficient dental care.
Expert Physical Therapist for Back Pain Relief
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Horizon Infusions Springfield Center, Infusion and Injection Therapy
Patients praise: Friendly, professional, and caring staff · Efficient handling of billing and prior authorizations.
Weight-loss Surgery at HSHS St. John's Hospital
Patients praise: Nationally accredited bariatric program · Awarded Bariatric Surgery Excellence in 2023 and 2024.
Comparing your options?
Browse other Endocrinology clinics, or filter by state and specialty to compare patient ratings.