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Smile Brighter with Springfield's Top Dentist - Gentle Dental - Interdent logo

Smile Brighter with Springfield's Top Dentist - Gentle Dental - Interdent

Dental CareSpringfield, OR

★★★★☆4.1/5781 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.1 out of 5 stars (780 reviews)
  • Facebook: 96% recommend (35 reviews)
  • ComplaintsBoard: 1.8 out of 5 stars (1 review and 42 complaints)

What patients say

Patients praise

  • thorough dental care and explanations
  • convenient location for many patients
  • some highly positive staff interactions reported

Common complaints

  • poor customer service and communication
  • issues with record handling and care continuity
  • concerns regarding professionalism and bedside manner
  • high volume of unresolved complaints online

In patients' words

"The dentist was thorough and explained the whole process for me."

Gentle Dental Springfield official website

"Ive had a terrible time all around with interdent and/or gentle dental. Placed braces on my teeth, closed down and refused to release my records..."

BBB Business Profile (Alan L)

"Kelly Andrews is unprofessional, no public bedside manner, no patience with the patient. RUDE, Pompous..."

Yelp (Springfield)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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