Pioneer Valley Cardiology Associates | Trinity Health Of New England
Cardiology • Springfield, MA
Ratings by platform
- WebMD: 4 out of 5 stars (average) (4 reviews)
- Vitals: 4.8 out of 5 stars (35 reviews (note: some sources show varying counts))
- drracheleidelman.com: Not explicitly provided as an average (13 reviews)
What patients say
Patients praise
- Physicians are generally described as caring, knowledgeable, attentive, and thorough
- Patients appreciate doctors who take time to explain conditions and listen to concerns without rushing
- Many patients report high satisfaction with the medical care and professional expertise provided
- Friendly and professional clinical staff interactions during appointments
Common complaints
- Extended hold times and difficulty reaching the office by phone
- Unprofessional and unorganized front desk or administrative staff
- Perceived lack of compassion from office personnel
- Delays in returning calls or following up on medical action plans
In patients' words
"DR Markham is Caring kind to his patients and the hospital staff. He takes time to talk to you before and after procedure. I would highly recommend him."
— WebMD user review"Front desk young and rude admin yelling at a worker made me want to cancel my appointment with the doctor. Extremely violent temper... Really makes you feel uncomfortable."
— LocalityBiz user review"They do not return calls. They hang-up on you when you do wait the 30 minute's que time... So if you want to have a heart attack, then this is the place to go."
— drracheleidelman.com user review (republished content)More clinics in Springfield
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