Baystate Cardiology - Springfield - Main Street
Cardiology • Springfield, MA
Ratings by platform
- Ratings.MD (Dr. William Hiser): 4.9 out of 5 (41 verified ratings)
- Healthgrades (Dr. Quinn Pack): 4.7 out of 5 (19 reviews)
- Healthgrades (Dr. Hany Aziz): 3.4 out of 5 (15 reviews)
- Vitals (Dr. Amir Lotfi): 5.0 out of 5
What patients say
Patients praise
- Many patients praise individual cardiologists for being thorough and attentive listeners
- Positive feedback regarding the expertise and professional care provided by certain specialists
- Some reports of doctors being available and helpful during health crises
- Appreciation for staff friendliness and professionalism in some instances
Common complaints
- Administrative inefficiencies, such as issues with timely paperwork completion
- Difficulties with appointment scheduling and long wait times
- Reports of perceived unprofessional or unfriendly staff behavior
- Some patients felt doctors were rushed and did not spend enough time with them
- Occasional communication barriers or lack of clarity regarding appointments and instructions
In patients' words
"Was scheduled on a day that they don't do the specific test that I was to receive. I was called one hour before the test was to start to tell me that they would have to cancel."
— Patient review cited via drracheleidelman.com"Dr. Pack always listens to me. He called me to talk about medicine."
— Healthgrades review for Dr. Quinn Pack"I don't think that the doctor has enough time for each patient... he had his own plan for me w/o spending more than 10 minutes with me."
— Healthgrades review for Dr. Hany Aziz"I am very happy with my doctor he is the best The staff is great"
— Vitals review for Dr. Amir LotfiMore clinics in Springfield
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