Lakeland Behavioral Health System | Child, Adolescent, & Senior ...
Behavioral Health • Springfield, MO
Ratings by platform
- Birdeye: 2 stars (Approx. 271-297 reviews across aggregated platforms)
- Rehab.com: 1.92 out of 5 stars (263 reviews)
- Birdeye: 2 stars (337 reviews)
What patients say
Patients praise
- Some limited testimonials from years past describing positive experiences or helpful resources
Common complaints
- Allegations of systemic physical and sexual abuse by staff and residents
- Concerns regarding inadequate and negligent staffing practices
- Reports of poor food quality, hygiene issues, and facility conditions (e.g., pests, mold)
- Allegations of medication mismanagement or overmedication
- Reports of disrespectful or abusive interactions by staff towards patients
In patients' words
"This place is being investigated for abuse and neglect right now and while I was there maybe a week ago, a girl had lice and 2 others had staf infections, half the time the meals were cold..."
— Rehab.com user review"They really do define the meaning of putting the Psycho in Psychotherapy. This place is not any kind therapy at all. It induces more traumas than resolves them."
— Birdeye user review"Lakeland Behavioral Health does not tolerate assault, abuse and neglect, and the kind of behavior alleged runs counter to our standards, practices, and training."
— Lakeland Behavioral Health official statement regarding litigationMore clinics in Springfield
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