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Behavioral Health Network WellBeing Center (CBHC)

Behavioral Health • Springfield, MA

★★★☆☆3.2/5129 reviews across 1 platform

Ratings by platform

  • Birdeye/Google aggregate: 3.2/5 (129 reviews)

What patients say

Patients praise

  • Staff described as professional, caring, and friendly
  • Effective support for diverse mental health and addiction needs
  • Positive impact on personal well-being and life management skills

Common complaints

  • Concerns regarding administrative reliability and long wait times for new appointments
  • Dissatisfaction with residential location impact on neighborhood quiet

In patients' words

"Really like the people who work there! Nice!"

— Birdeye/Google Review

"After 3 weeks, I was Informed I'm on a waiting list that has no clear date. Why would I take time and spend the money for the intake when it could be ..."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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