Oral Surgeon in Somerville | Cambridge Oral & Facial Surgery
Surgery • Somerville, MA
Ratings by platform
- Yelp/MapQuest aggregate: 4.0/5.0 (7 (on MapQuest/Yelp))
What patients say
Patients praise
- Professional, skilled, and effective surgical outcomes
- Staff described as helpful in putting nervous patients at ease during surgical procedures
- Convenient access for patients in Somerville and surrounding areas
Common complaints
- Administrative and front desk staff perceived as unfriendly, rude, or having a bad attitude
- Issues with billing transparency, unexpected out-of-pocket costs, and poor communication regarding insurance coverage
- Lack of explanation for procedural changes (e.g., implant not being done same-day)
In patients' words
"The front desk has some SERIOUS attitude. My very nervous child was greeted with no smile, the person barely looking up and mumbling behind the glass screen."
— LocalityBiz User Review"My son had surgery here and he was so nervous. The entire team did everything to make him at ease. The procedure went amazing. The team spent time in recovery going over instructions in detail."
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