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Internal Medicine in Somerville, MA - Primary Care | Physicians logo

Internal Medicine in Somerville, MA - Primary Care | Physicians

Medical SpecialtiesSomerville, MA

★★★★★4.7/5257 reviews across 8 platforms

Ratings by platform

  • Mass General Brigham Doctors (Dr. Karen J. Blumenthal): 4.7 out of 5 (76 ratings, 22 reviews) (22 reviews)
  • Mass General Brigham Doctors (Dr. Luis M. Henkel): 4.9 out of 5 (192 ratings, 83 reviews) (83 reviews)
  • Mass General Brigham Doctors (Dr. Patrick L. Leong): 4.8 out of 5 (210 ratings, 59 reviews) (59 reviews)
  • Healthgrades (Dr. Luis Henkel): 5.0 out of 5 (11 reviews) (11 reviews)
  • Healthgrades (Dr. James Liu): 3.0 out of 5 (20 reviews) (20 reviews)
  • Healthgrades (Dr. Anil Gullapalli): 4.3 out of 5 (25 ratings, 7 written reviews) (7 written reviews)
  • Healthgrades (Dr. Eleanor Hobbs): 3.7 out of 5 (6 reviews) (6 reviews)
  • Mass General Brigham Doctors (Dr. Brian Joseph Smerkers): 4.9 out of 5 (146 ratings, 49 reviews) (49 reviews)

What patients say

Patients praise

  • Thorough, attentive listening and clear explanations
  • High patient satisfaction with professionalism/caring attitude
  • Help with preventive care and arranging appropriate follow-ups/tests
  • Staff also described as friendly/welcoming

Common complaints

  • Insufficient physical exam/time/rushed appointments
  • Concerns not taken seriously / lack of trust in provider decisions
  • Abrasion/condescending communication and making patients feel dismissed

In patients' words

"“Dr. Blumenthal is the best. She listens to what I have to say. She is not judgmental. And I feel that she really cares about me and my health.”"

Mass General Brigham Doctors page for Dr. Karen J. Blumenthal

"“This provider never seems to take my concerns seriously… She also barely did a physical (touched me) when it is my annual exam.”"

Mass General Brigham Doctors page for Dr. Karen J. Blumenthal

"“Lack of empathy… The worst doctor I have ever visited!”"

Healthgrades page for Dr. James Liu

"“He was abrasive and condescending…”"

Healthgrades page for Dr. Anil Gullapalli

"“After I told her my symptoms she said… ‘I don't know why you are here."

Healthgrades page for Dr. Eleanor Hobbs

"“He listens and explains everything clearly.”"

Mass General Brigham Doctors page for Dr. Brian Joseph Smerkers

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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