APDerm
Dermatology • Somerville, MA
Ratings by platform
- APDerm corporate website (aggregate): 4.7/5 (16,200 reviews)
What patients say
Patients praise
- Some patients reported clean office environments
- Occasional reports of friendly and organized staff interactions
Common complaints
- Difficulties with administrative tasks such as pre-authorizations
- Poor communication and perceived unprofessionalism among staff
- Aggressive marketing and spam emails regarding cosmetic services and products
- Negative experiences with clinical staff including rushed appointments and poor bedside manner
In patients' words
"Pre-authorizations rarely completed on time, delaying care. Walls are thin and staff jokes about patients in the hallway. Extremely difficult to get through to the correct phone number for help."
— Yelp/MapQuest reviewMore clinics in Somerville
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