Dermatologist in Somerville, MA - APDerm
Dermatology • Somerville, MA
Ratings by platform
- BlushLocal (Google reviews): 1.0/5 (2 reviews)
- APDerm corporate website (aggregate): 4.7/5 (16,200 (aggregate across all locations))
What patients say
Patients praise
- Some patients reported clean office environments
- Occasional reports of friendly and organized staff interactions
Common complaints
- Difficulties with administrative tasks such as pre-authorizations
- Poor communication and perceived unprofessionalism among staff
- Aggressive marketing and spam emails regarding cosmetic services and products
- Negative experiences with clinical staff including rushed appointments and poor bedside manner
In patients' words
"Pre-authorizations rarely completed on time, delaying care. Walls are thin and staff jokes about patients in the hallway. Extremely difficult to get through to the correct phone number for help."
— Yelp/MapQuest review"I clicked 'unsubscribe', but a month later I got an email enticing me to join their '90 DAY SKINCARE CHALLENGE', which would have involved spending $1000 on more garbage products. I had to call to get them to stop spamming me."
— Brain on Fire blog reviewMore clinics in Somerville
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