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Internal Medicine in Somerville, MA - Primary Care logo

Internal Medicine in Somerville, MA - Primary Care

Primary CareSomerville, MA

★★★★★4.6/5553 reviews across 6 platforms

Ratings by platform

  • Mass General Brigham (Dr. Karen J Blumenthal): 4.7/5 (76 ratings, 22 reviews)
  • Mass General Brigham (Dr. Patrick L Leong): 4.8/5 (210 ratings, 59 reviews)
  • Mass General Brigham (Dr. Luis M Henkel): 4.9/5 (192 ratings, 83 reviews)
  • WebMD (Dr. Amy Wu): 4.0/5 (13 ratings)
  • Healthgrades (Dr. Luis Henkel): 5.0/5 (11 ratings, 8 written reviews)
  • Birdeye (Mass General Primary Care Assembly Row): 2.7/5 (51 reviews)

What patients say

Patients praise

  • Physicians described as caring, compassionate, and attentive listeners
  • High satisfaction with medical expertise and professionalism of specific doctors
  • Clear explanations of health conditions and treatment plans
  • Appreciation for thorough diagnostic approaches and follow-ups

Common complaints

  • Perceived lack of thoroughness in physical exams and consultations
  • Dissatisfaction with office procedures and administrative staff communication
  • Reports of staff being rude or unprofessional over the phone
  • Preference for seeing MDs over nurse practitioners in certain practices

In patients' words

"Dr Blumenthal is the best. She listens to what I have to say. She is not judgmental. And I feel that she really cares about me and my health"

Mass General Brigham patient review

"I can say, without question, Luis Henkel [is the best] primary care doc with whom I've ever had... he explains any issues [in a] concise way, without ever making me feel he's rushed for time"

Healthgrades patient review

"Staff is rude and PCP was actually listening to her voicemails and checking her emails during a virtual visit. I was mortified. I will never go back here again."

Birdeye patient review

"As a patient at Somerville Family Practice, you will almost always see one of the Nurse Practitioners, rarely an actual MD... I came into Somerville Family Practice at least 8 times... complaining of the same health issue, and was always placed with one of the Nurse Practitioners, who seemed calmly indifferent and clueless as to how to help me."

Unilocal patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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