Somerville | Adult Primary Care | Pediatrics | Family Medicine
Primary Care • Somerville, MA
Ratings by platform
- Birdeye (Somerville Pediatrics): 3.7/5 stars (28 reviews)
- Beaming Health (Harvard Vanguard): 2.4/5 stars (103 reviews)
- Birdeye (Mass General Primary Care Assembly Row): 2.7/5 stars (51 reviews)
What patients say
Patients praise
- Doctors and nurse practitioners described as knowledgeable, empathetic, and attentive
- Effective, professional care for routine and ongoing health issues
- Clean and well-maintained facility environments
- Staff perceived as friendly and helpful by many long-term patients
- Ability to provide real, actionable health help and referrals when needed
Common complaints
- Difficulty scheduling appointments and long wait times on hold
- Issues with rude or unprofessional front desk staff and customer service representatives
- Billing concerns, including high fees for minor consultations or disputed charges
- Inconsistent bedside manner or perceived lack of care from specific providers
- Challenges with communication and follow-ups on labs or referrals
In patients' words
"I cannot express enough gratitude for all of the staff at Somerville Family Practice... My experience with the staff was that they were cordial, helpful, and wanted to see me get better as soon as possible."
— LocalityBiz (Somerville Family Practice)"Staff is rude and PCP was actually listening to her voicemails and checking her emails during a virtual visit. I was mortified."
— Birdeye (Mass General Primary Care Assembly Row)"The most disrespectful service i received, i had call multiple times regarding of scheduling an appointment, they don’t answer your questions and on top of that when you request to speak with supervisor first the front desk said they don’t have supervisor."
— LocalityBiz (Davis Square Family Practice)More clinics in Somerville
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