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Gastroenterology Doctors - Massachusetts General Hospital, Boston ...

GastroenterologySomerville, MA

★★★★☆3.8/517 reviews across 3 platforms

Ratings by platform

  • Yahoo Local: 1.5/5 (Yahoo Local) (5 reviews)
  • Birdeye: 4.6/5 (Birdeye) (12 reviews)
  • Mass General Brigham Provider Pages: Avg ~4.9/5 (Mass General Brigham internal provider pages) (Hundreds of combined reviews across individual providers)

What patients say

Patients praise

  • Doctors described as kind, attentive, and good listeners
  • Highly skilled and knowledgeable specialists
  • Effective management of complex GI conditions
  • Strong patient trust and rapport with individual providers

Common complaints

  • Long wait times for appointments
  • Challenges with appointment scheduling and cancellations
  • Reports of poor customer service and unprofessional staff interactions
  • Concerns regarding clinical staff responsiveness to patient pain during procedures

In patients' words

"Dr. Ananthakrishnan is a very kind doctor. He listens and I trust him totally to do my colonoscopy."

Mass General Brigham Provider Page - Dr. Ashwin N Ananthakrishnan

"I'd leave 0 stars if I could. Took me months to get an appointment. Then I had to wait months for the appointment to come. Then I show up and they said they cancelled weeks ago..."

Yahoo Local - MGH Gastroenterology Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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