Gastroenterology - Cambridge Health Alliance
Gastroenterology • Somerville, MA
Ratings by platform
- US News & World Report: 4 out of 5 (18 reviews (for CHA gastroenterologists as a group))
- WebMD (Dr. Michael Payne): 4.5 out of 5 (13 ratings)
- Vitals/WebMD (Dr. Karim Fawaz): 3.7 to 4.0 out of 5 (6 ratings)
- WebMD (Dr. Maria Livshin): 5 out of 5 (4 ratings)
What patients say
Patients praise
- Physicians described as detail-oriented, professional, and knowledgeable
- Appreciation for doctors who provide clear explanations and show concern for patients
- Some patients report high satisfaction with the clinical quality of care provided by individual doctors
Common complaints
- Reports of long wait times for appointments and procedures
- Concerns regarding non-medical administrative/logistics support staff
- Occasional negative feedback about individual physician bedside manner and communication style
- Complaints regarding billing practices for annual versus diagnostic visits
In patients' words
"His care is good and he is detail oriented but unless you have plenty of time to spare, I would think twice before making an appointment to him."
— WebMD review of Dr. Michael Payne"Dr. Fawaz is very attentive and seems to care greatly about my condition and helping me get better. I appreciate his professionalism, clarity and concern for me as his patient."
— Vitals review of Dr. Karim Fawaz"Stay away from CHA and Dr Md Sheikh! I went there for my annual preventative primary care check up... CHA refused to bill this visit as an annual primary care check up, and instead billed it as a diagnostic visit, and charged me additional 200 out of pocket."
— LocalityBiz review of CHA Cambridge Health Alliance"Absolutely terrible logistics and the non medical support people....but all of my doctors there have been fantastic."
— Reddit r/boston discussion on CHAMore clinics in Somerville
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