Urgent Care in Santa Clara, CA
Urgent Care • Santa Clara, CA
Ratings by platform
- Carbon Health Urgent & Primary Care (Santa Clara Square): 3.8/5 (501 reviews)
- Carbon Health Urgent Care: 4.47/5 (150 reviews)
- AFC Urgent Care: 4.7/5 (18 reviews (on Solv))
- Getwell Urgent Care: 4.38/5 (374 reviews)
- Instant Urgent Care: 3.4/5 (18 reviews (on Solv))
What patients say
Patients praise
- Quick and efficient service for some patients
- Friendly and professional staff when expectations are met
- Convenient appointment scheduling and availability
- Helpful medical care for minor ailments
Common complaints
- Long wait times even with appointments
- Unfriendly or dismissive staff and medical providers
- Lack of communication regarding appointments and billing issues
- Concerns about clinic cleanliness
- Surprise billing and difficult billing processes
In patients' words
"Wait time was more than one and half hrs. I was in terrible back pain and could not sit or stand. There is a reason i wanted to get to urgent care and felt it was long wait when I was in lots of pain"
— Zocdoc review for Carbon Health"I had a very busy schedule and was looking for a place that would see me immediately. ... There was absolutely no wait time and the check in process was extremely easy. In and out with a prescription in less than 45 minutes!"
— Solv review for AFC Urgent Care"The billing is awful. I am paying much more out of pocket with them compared to other doctors and it is because the codes they use. ... they gave it to debt collector and I paid just to get it over with."
— Solv review for Instant Urgent Care"Absolutely the worst medical office I’ve ever been to. I had an appointment, yet still waited over two hours while walk-ins were taken before me. The front desk staff acted annoyed anytime someone asked for an update"
— LocalityBiz review for Concentra Urgent CareMore clinics in Santa Clara
Urgent Care Clinics
Patients praise: Friendly and helpful staff · Efficient and fast service (for many).
Internal Medicine Doctors in Santa Clara, CA - Sutter Health
Patients praise: High physician star ratings on the official Sutter Health website (often 4.9/5) · Some patients report individual doctors as being thorough, intelligent, and personable.
Santa Clara, CA Cardiologists | Sutter Health Doctors
Patients praise: High ratings and positive feedback for individual cardiologists regarding bedside manner and professional competence · Patients appreciate thorough explanations of medical conditions and treatments.
Imaging Center Locations | RadNet Northern California
Patients praise: Friendly and professional staff · Efficient service for some patients.
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