Urgent Care Clinics
Urgent Care • Santa Clara, CA
Ratings by platform
- Zocdoc (Carbon Health Urgent Care - Santa Clara): 4.47/5 (150)
- Solv (AFC Urgent Care, Santa Clara): 4.7/5 (39)
- Birdeye (Carbon Health Urgent & Primary Care Santa Clara): 3.8/5 (501)
- Birdeye (Getwell Urgent Care): 4.4/5 (132)
What patients say
Patients praise
- Friendly and helpful staff
- Efficient and fast service (for many)
- Ease of booking appointments and walk-in availability
- Professional medical care
- Clean facilities
Common complaints
- Long wait times during peak hours or busy seasons
- Lack of effective communication regarding appointments or cancellations
- Perceived lack of attentiveness or impatient bedside manner from some medical staff
- Cleanliness issues in waiting areas
- Billing issues and unexplained charges
In patients' words
"Wait time was more than one and half hrs... There is a reason i wanted to get to urgent care and felt it was long wait when I was in lots of pain."
— Zocdoc (Carbon Health Urgent Care - Santa Clara)"I had a very busy schedule and was looking for a place that would see me immediately... There was absolutely no wait time and the check in process was extremely easy."
— Solv (AFC Urgent Care, Santa Clara)"Accepted my insurance and then kept sending me repeated invoices for additional payment. No way to figure out how/why I'm being charged extra."
— Birdeye (Getwell Urgent Care)More clinics in Santa Clara
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