Santa Clara, CA Cardiologists | Sutter Health Doctors
Cardiology • Santa Clara, CA
What patients say
Patients praise
- High ratings and positive feedback for individual cardiologists regarding bedside manner and professional competence
- Patients appreciate thorough explanations of medical conditions and treatments
- Efficient and professional laboratory services at specific locations
Common complaints
- Difficulties contacting customer service or navigating phone systems
- Frustration with billing processes and lack of email communication options
- Concerns regarding medical record accuracy and documentation
- Lack of accountability in complaint resolution processes
In patients' words
"The surgery was very successful. His team was caring, professional and experienced... I want to thank Dr. Shafi and his team for saving my life."
— Healthgrades Patient Review of Dr. Bilal Shafi"Dr. Nguyen is smart, knowledgeable, kind, caring, and went out of his way to help explain the various health issues that we were dealing with."
— Healthgrades Patient Review of Dr. Anh-Quan Nguyen"I have experienced the... call, it’s only after days of playing phone tag that you speak to a rude [representative]... [and] it’s difficult to find [a way] to file a complaint."
— Trustpilot Patient Review of Sutter HealthMore clinics in Santa Clara
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Patients praise: positive ratings from a majority of patients recommending the hospital · professional and caring staff feedback in some reviews.
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Patients praise: High physician star ratings on the official Sutter Health website (often 4.9/5) · Some patients report individual doctors as being thorough, intelligent, and personable.
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Patients praise: Friendly and professional staff · Efficient service for some patients.
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