Valley Radiology Imaging
Diagnostic Imaging • Santa Clara, CA
What patients say
Patients praise
- Friendly and professional staff
- Efficient service for some patients
- Clean and calm waiting environments
- Convenient locations with parking options
Common complaints
- Difficulties with insurance prior authorization and scheduling processes
- Billing issues and unexpected costs
- Perceived lack of administrative support at individual exam sites
- Reports of lost results
In patients' words
"Great location with free validated parking. Friendly staff who take time to answer questions that come up. Clean and calm waiting room."
— Birdeye/Google Review"Radnet botched my mri appointment and insurance prior authorization, causing a years delay... The issue is all the administrative work is done remotely and poorly at that."
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