Diagnostic Imaging (Radiology)
Diagnostic Imaging • Santa Clara, CA
Ratings by platform
- Yelp (SimonMed Imaging Santa Clara): 2.0/5 stars (70 reviews)
- Unilocal (Santa Clara Imaging Center): Not explicitly given, multiple negative complaints reported (20 reviews)
- Birdeye (SimonMed Santa Clara): 4.8/5 stars (981 reviews)
What patients say
Patients praise
- professional and attentive radiology technicians
- efficient scheduling and minimal wait times
- welcoming environment and clean facilities
- proactive communication from staff
Common complaints
- billing transparency issues and surprise multiple bills
- long delays in receiving diagnostic results
- worn down or dated facility conditions
- inconsistent communication regarding appointments
In patients' words
"Once you do this — go get a 2nd quote from another Image Center nearby. If you go with SCIC you will get 3 separate bills (very unacceptable) ... Overall experience = feels like i got SCAMMED."
— Unilocal Review (Santa Clara Imaging Center)"Patients praise the front desk staff for their thoughtfulness; one appreciated a call ahead to confirm MRI availability, highlighting proactive communication."
— Wheree (SimonMed Imaging Santa Clara)"Many visitors highlight the ease of locating the facility with ample parking options and well-organized check-in procedures. The professionalism of radiology technicians receives frequent commendation."
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