Santa Clara Valley Healthcare
Primary Care • Santa Clara, CA
Ratings by platform
- Birdeye (Google): 2.9/5 stars (1,026 reviews)
- Birdeye (Emergency Room): 2.5/5 stars (370 reviews)
- Medicare (HCAHPS): 2/5 stars (3,834 surveys)
What patients say
Patients praise
- Strong bedside care in certain departments like rehabilitation (PT, OT, speech therapy)
- Appreciation for specific doctors and nursing staff professionalism
- Positive outcomes for critical or emergency medical interventions
Common complaints
- Long emergency room wait times
- Poor doctor and staff communication
- Dissatisfaction with hospital staff professionalism and attitude
- Concerns regarding billing issues
- Negative experiences related to triage and admissions processes
In patients' words
"My nephew who is progressing well and able to verbalize says that this place offers the best care in terms of bedside care as well as PT, OT and speech therapy."
— Yelp review (referenced in search results)"I was in terrible pain and sent home to labor as if I wasn’t almost half way to birth. They won’t allow anyone into triage so I was laboring alone for quite some time."
— Birdeye reviewMore clinics in Santa Clara
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