Our Santa Clara Urgent Care Center in CA - Concentra
Occupational Medicine • Santa Clara, CA
Ratings by platform
- Solv Health: 2.0 out of 5 (52 ratings)
- Yahoo Local: 1.5 out of 5 (124 reviews)
What patients say
Patients praise
- some staff members described as friendly and professional in isolated instances
- convenience of location for work-related testing requirements
Common complaints
- excessive wait times, including for scheduled appointments
- unprofessional and rude front desk/medical staff
- difficulties with blood draws and phlebotomy services
- poor organization and overbooking practices
- concerns regarding facility hygiene and sanitation protocols
- rushed medical consultations and inadequate assessments
- lack of communication or responsiveness to patient inquiries
In patients' words
"Absolutely the worst medical office I’ve ever been to. I had an appointment, yet still waited over two hours while walk-ins were taken before me. The front desk staff acted annoyed anytime someone asked for an update... The facility didn’t look clean... and not a single staff member was wearing their badge or introducing themselves."
— LocalityBiz user review"There seems to be no urgency to care for patients here! They are horrible in scheduling follow-up appointments, as you still have to wait 45+ minutes after your appointment time just to be roomed."
— Yahoo Local user review by Angeline S."I came here last week for pre employment tests. They had difficulty getting my blood drawn. The phlebotomist could not do it, she poked me twice. The doctor then tried he also poked me twice."
— Yahoo Local user review by Camila Fernanda O.More clinics in Santa Clara
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