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Internal Medicine at Santa Clara Medical Center - Kaiser Permanente

Internal MedicineSanta Clara, CA

★★★☆☆3.0/5826 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.9 out of 5 stars (762 reviews)
  • Birdeye (Arques Medical Offices): 3.8 out of 5 stars (64 reviews)
  • Birdeye (Medical Center): Varies by specific doctor/department (620 reviews (General Medical Center))

What patients say

Patients praise

  • Professional, caring, and attentive individual physicians cited in specific reviews
  • Convenient one-stop-shop model with integrated online system (KP.org)
  • High-quality labor and delivery services mentioned by some patients
  • Positive experiences with nursing and support staff in specific departments

Common complaints

  • Perceived rudeness or lack of empathy from some staff and physicians
  • Long wait times, particularly for specific services like allergy shots or check-in processes
  • Issues with communication and perceived lack of attention from registration staff
  • Occasional frustration with administrative or scheduling obstacles

In patients' words

"What a wonderful doctor. Professional, kind and compassionate. She answered all my concerns."

Healthgrades (Dr. Nandita Sriram)

"Nurses and staff are very helpful but the wait time and delays are unacceptable for allergy shot appointments."

Birdeye review

"The doctor was rude and perfunctory. She suggested that I should find a doctor near home instead of coming to her."

WebMD review (Internal Medicine)

"The labor and delivery team are always impeccable with their service, every detail is planned and catered too."

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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