Dermatology at Santa Clara Medical Center - Kaiser Permanente
Dermatology • Santa Clara, CA
Ratings by platform
- Healthgrades (Dr. Ngoc Pham): 4.3/5 (6 reviews)
- WebMD (Dr. Ngoc Pham): 3.5/5 (4 ratings)
- US News (various doctors): 2/5
- Healthgrades (Dr. Melvin Lee): 2.6/5 (5 reviews)
- Vitals (Dr. Chantal Pham): 4.0/5 (4 ratings)
What patients say
Patients praise
- Pleasant and professional interactions with some individual doctors
- Effective removal of skin growths with successful follow-up for some patients
- Staff identified as super friendly in some patient experiences
Common complaints
- Difficulty in securing appointments for dermatology procedures or concerns
- Perceived lack of attentiveness or listening during consultations
- Frustration with bureaucratic processes and wait times
- Dismissive attitudes from some providers regarding patient concerns
In patients' words
"The second removal of the cyst was successful and her follow up was excellent both times. Very patient and thorough in her explanation. Staff is super friendly too."
— Healthgrades reviewer regarding Dr. Ngoc Pham"Wouldn't take the time to listen to and understand my issues, just dismissed them away. Instead tried to push me to do an extreme procedure that a previous doctor recommended against due to risks and side effects"
— Vitals reviewer regarding Dr. Chantal Pham"I am so frustrated with Kaiser. I normally don't have a problem but for some reason getting moles looked at or any other dermatology procedure is a pain."
— Reddit user regarding Kaiser Permanente DermatologyMore clinics in Santa Clara
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