General Dermatology Clinic in Santa Clara - Stanford Health Care
Dermatology • Santa Clara, CA
Ratings by platform
- Birdeye (General Dermatology Clinic in Santa Clara): 3.9 out of 5 stars (7 reviews)
- Stanford Health Care (Dr. Roxana Daneshjou): 4.7 out of 5 stars (22 ratings / 28 reviews)
- Stanford Health Care (Dr. Matt Lewis): 4.9 out of 5 stars (394 ratings / 579 reviews)
- ComplaintsBoard (Stanford Health Care network-wide): 1.5 out of 5 stars (54 complaints)
What patients say
Patients praise
- High satisfaction with individual dermatologists, citing professionalism, kindness, and deep expertise
- Positive experiences with thorough examinations and clear communication regarding care plans
- Appreciation for efficient, knowledgeable, and trauma-informed care providers
Common complaints
- Billing issues, including unexpected charges for telemedicine appointments
- Difficulty scheduling appointments and long wait times
- General dissatisfaction with clinic administration and support staff communication
In patients' words
"Dr. Narala at the Stanford General Dermatology Clinic in Santa Clara is awesome. She is interested, courteous, friendly, upbeat, cheerful and yet still stays on track with what needs to be done. Receptionists and support staff nurses make a great team for an excellent experience."
— Birdeye"I had a 10 minute (10 MINUTE!) telemedicine call and received a bill for $600! Because it was over a phone call no exam was given and no treatment was rendered... I am certainly not returning."
— Birdeye"Dr. Lewis went above and beyond to answer my questions and provide thoughtful clinical recommendations. I felt like he understood my needs and I was by how he had reviewed my chart beforehand."
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