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Behavioral Health • Santa Clara, CA
Ratings by platform
- Birdeye (Santa Clara County Behavioral Health Services): 1.3 out of 5 stars (14 reviews)
- Birdeye (San Jose Behavioral Health): 2.0 out of 5 stars (317 reviews)
What patients say
Patients praise
- Some instances of positive acute treatment experiences
- Helpful interactions with specific staff members in certain units
Common complaints
- Difficulties in scheduling appointments and accessing specialists
- Communication issues and perceived unresponsiveness from staff
- Reports of unprofessional behavior or perceived lack of empathy
- Delays in medication refills and service coordination issues
- Systemic challenges in mental health care delivery, including CARE Court implementation failures
In patients' words
"Absolutely useless service full of employees whose only goal is to redirect you endlessly without actually offering service of any kind."
— Birdeye / Wanderlog"I've had a doctor 'punish me for being late by threatening to lower my medication (And eventually did!)... Needless to say at the advice of other MD's I, fired him."
— WanderlogMore clinics in Santa Clara
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