Foot & Ankle Specialists of Southwest Virginia
Podiatry • Salem, VA
Ratings by platform
- The Toenail Clinic Directory (Foot and Ankle Specialists of Southwest Virginia, FASMA): 4.5/5 (67 reviews)
What patients say
Patients praise
- Friendly and respectful/front-office or staff demeanor
- Providers are knowledgeable and professional with good bedside manner
- Patients report being listened to and questions answered; clear explanations of conditions
- Shorter wait times / timely appointments (mentioned positively by some)
- Good clinical outcomes (e.g., relief from pain, recovery, successful care)
- Described as patient-first and thorough examinations with personalized treatment
Common complaints
- Administrative/billing issues (repeated billing for $50 mentioned)
- Long wait times for appointments (mentioned by some)
- Hygiene/cleanliness concerns in exam rooms (raised by some reviews)
- Communication lapses regarding follow-ups (mentioned)
- Scheduling/office-move issues (appointment moved without notice)
In patients' words
"“From the time I walked through the front door, until the time I left the office I was treated with efficiency and respect in every area of my visit.”"
— Trustindex.io review snippet for Foot & Ankle Specialists of Southwest VA (faaswva.com)"“some concerns regarding hygiene in exam rooms have been raised”"
— Wheree listing summary for FOOT AND ANKLE SPECIALISTS OF SOUTHWEST VIRGINIA, FASMA"“excessively I keep getting a billed for $50 which will not be paid.”"
— Trustindex.io review snippet for Foot & Ankle Specialists of Southwest VA (faaswva.com)"“There was a bit of a wait, but he was worth it.”"
— Healthgrades page snippet for Dr. Ivan Rubiano, DPM"“when I got there saw that they had moved, would have been to know ahead of time”"
— WebMD page snippet for Dr. Mahmoud Salem, MDMore clinics in Salem
Salem VA Medical Center
Patients praise: high levels of patient trust in the facility · favorable ratings compared to national VA averages in quality and patient experience surveys.
AudioNova
Patients praise: Professional and knowledgeable service · Helpful and friendly staff.
Salem VA Medical Center
Patients praise: Professional and knowledgeable medical staff · Clean and well-maintained facilities.
Health Services | VA Salem Health Care
Patients praise: High overall CMS star rating (5 out of 5 stars) reported in certain datasets · Positive feedback regarding specific staff members, nurses, and volunteers who are described as caring and professional.
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