LewisGale Physicians Mental Health - Salem
Mental Health Care • Salem, VA
Ratings by platform
- Birdeye (aggregated): 3.7 out of 5 stars (26 reviews)
What patients say
Patients praise
- Attentive and professional care from specific providers
- Efficient and knowledgeable staff in some instances
- Feeling heard and comfortable during appointments by some patients
Common complaints
- Perceived lack of thoroughness in clinical assessments
- Concerns regarding staff/provider inexperience or being rushed during appointments
- Frustration with clinic policies regarding provider switching and feedback reception
- Discontent with patient-centered care and provider professionalism
In patients' words
"Dr Yeaman is fabulous managing my mom’s care. He is always very attentive and we never feel rushed. He is always concerned about her overall health mentally AND physically."
— LocalityBiz Review"The assessment lasted barely 20 minutes, even though a thorough diagnostic evaluation typically takes at least 45 minutes to an hour and a half... I left feeling dismissed, undermined, and unheard."
— LocalityBiz Review"This practice is awful ever since Dr Stocker left. We have complained and given feedback several times. You aren't allowed to switch drs even if yours is ineffective for you."
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