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Salem Clinic

Laboratory Services • Salem, OR

★★☆☆☆2.1/5102 reviews across 2 platforms

Ratings by platform

  • Yelp/MapQuest/Yahoo Local aggregations: 2.0/5 (100 reviews)
  • Solv Health: 5.0/5 (2 reviews)

What patients say

Patients praise

  • Efficiency and short wait times for some services, including labs
  • Presence of compassionate and attentive physicians and nursing staff reported by some patients
  • Appreciation for clean and organized clinic operations in certain instances
  • Positive feedback for specific individual practitioners and clinical assistants

Common complaints

  • Negative experiences with billing and insurance coverage issues
  • Perception of impersonal or profit-focused care by some patients
  • Complaints regarding administrative hurdles, such as difficulty scheduling or reaching staff by phone
  • Inconsistent experiences with different providers or perceived quality of communication
  • Instances of feeling dismissed or unheard during visits

In patients' words

"The people in the labs, front desk, physicians(Dr. Huun) and assistants are fantastic....a smooth, efficient operation....Thanks..."

— Salem Clinic Patient Experience Page

"Billing dept. doesn't care if they messed up and they refuse to figure it out. They just keep sending you bills that your insurance will cover if billed with the correct codes. Avoid this company..."

— Yelp/MapQuest User Review

"Dr. Carp has been a great doctor, however since they decided they are not going to take my insurance anymore they have not let me have an appointment with him... I feel like the doctors only care about getting a paycheck not the patient."

— LocalityBiz User Review

"Very pleased with ALL my care and labs at S Salem clinic. My Dr is very attentive."

— Loc8NearMe User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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