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PT Northwest

Physical Therapy • Salem, OR

★★★★★4.9/5102 reviews across 1 platform

Ratings by platform

  • TrustAnalytica: 4.9/5 (102 reviews)

What patients say

Patients praise

  • Friendly, caring, and professional staff
  • Effective and personalized physical therapy treatment plans
  • Significant improvements in patient mobility and pain management
  • Welcoming and comfortable environment

Common complaints

  • Some patients reported difficulty reaching the office by phone
  • Concerns regarding the efficacy of treatment for specific conditions like TMJ
  • Mixed reports on administrative communication and scheduling experiences

In patients' words

"Erik was amazing. I was dreading PT because my prior experiences were less than thrilling. Erik explained my hip/muscle injury in detail and showed examples of why the exercises he assigned would work. What a wonderful surprise."

— LocalityBiz review

"Great experience at PT Northwest. In 7 visits I went from having serious issues walking, standing for more than a few minutes and climbing stairs to being able to walk a mile... Very professional and also a fun person to work with."

— LocalityBiz review

"I've called this place several times and no one is answering the phone during normal hours. When I got through, the lady on the other line can't help because she has no access to get on the..."

— MapQuest/Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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