Salem Audiology Clinic
Audiology • Salem, OR
Ratings by platform
- Birdeye (aggregating Google, Foursquare, Citysearch): 4.9/5 (574 reviews)
- HealthyHearing: 4.64/5 (11 reviews)
- Facebook: 90% recommend (40 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and experienced audiologists and staff
- Friendly, welcoming, and patient-centered environment
- Thorough and detailed hearing assessments and explanations
- High quality of service with personalized treatment plans
- No-pressure sales approach for hearing aid options
Common complaints
- Occasional reports of administrative delays or difficulty with follow-up appointments
- Instances of poor communication regarding device repairs or parts ordering
- Some patients report long wait times for repairs or incorrect parts being received
In patients' words
"Dr. Frink tested and then reviewed my options. Only 1 of 3 involved purchasing aids from them. Absolutely no sales push. Excellent."
— HealthyHearing patient review"It's been 5 months my dad has been without hearing aids. He keeps getting the runaround of what's going on. This is unacceptable and we will be looking for a new audiology clinic."
— HealthyHearing patient review (negative experience)More clinics in Salem
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