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Beltone Hearing Care Center

Hearing/Audiology • Salem, VA

★★★★★4.8/578 reviews across 2 platforms

Ratings by platform

  • Beltone official website: 4.8/5 (76 reviews)
  • Yelp: 5.0/5 (2 reviews)

What patients say

Patients praise

  • Patients praise the professionalism and kindness of the staff.
  • Reports of thorough and caring patient service, including taking ample time with individuals.
  • Recognition for providing clear education on hearing aid use and maintenance.

Common complaints

  • Some customers have filed complaints, with the Better Business Bureau noting three complaints in its recent reporting period.
  • Occasional dissatisfaction regarding clinical recommendations and service experiences has been reported.

In patients' words

"I have been a patient of Chris at Beltone for over 5 years. He is an outstanding professional who deeply cares about his patients. He takes whatever time is needed and never pressures."

— Yelp review

"Was scared to death to have hearing checked, but knew I needed to. Went to see Travis Smith at this location & to say he was a blessing is an understatement."

— Yelp review on MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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