Salem VA Medical Center | VA Salem Health Care | Veterans Affairs
Gastroenterology • Salem, VA
Ratings by platform
- Centers for Medicare and Medicaid Services (CMS): 5-star (CMS) (N/A)
- MedicalRecords.com / TrustReviewers.com: 4.2/5 (133)
What patients say
Patients praise
- High institutional ratings from official sources like CMS (5-star rating)
- Many patients report feeling treated like family by staff members
- General satisfaction scores often exceed or are similar to VHA averages in official inspections
- High level of reported trust from Veterans in recent surveys
Common complaints
- Difficulties with appointment scheduling and communication with clinics
- Perceived lack of staff responsiveness and patient comfort in emergency/clinical settings
- Frustrations regarding administrative/benefits-related processes and wait times for equipment
In patients' words
"At Salem you are treated like a member of their family."
— TrustReviewers.com patient review"most staff couldn't care less if anything happened to the patients..on 2 occasions when the alarm on the door went off (meaning someone might be attempting to hang themselves) it took way too long before any of them decided to go check it out."
— MedicalRecords.com patient reviewMore clinics in Salem
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Patients praise: Knowledgeable and professional medical staff (physicians, nurses, PAs) · Empathetic and thorough bedside manner.
Salem Gastro: Home
Patients praise: Professional and reassuring medical staff (nurses, anesthesiologists) · Physicians described as knowledgeable, thorough, and kind.
Gastroenterology in Salem, MA - Primary Care | Physicians
Patients praise: Highly rated for bedside manner and compassionate care · Strong communication and thorough explanations of medical conditions and treatment plans.
Mass General Brigham, Salem, 55 Highland, Gastroenterology
Patients praise: Professional, knowledgeable, and thorough physicians · Compassionate and respectful staff who listen to patient concerns.
Gastroenterology Associates of New Jersey Comprehensive ...
Patients praise: many patients report positive experiences with specific doctors and medical care quality · some staff members described as professional, kind, and accommodating.
LewisGale Physicians Gastroenterology - Salem
Patients praise: Caring, knowledgeable clinicians who explain conditions and treatment clearly · Improved symptoms and positive outcomes after evaluation and follow-up.
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