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Gastroenterologists in Salem, VA | LewisGale Medical Center logo

Gastroenterologists in Salem, VA | LewisGale Medical Center

GastroenterologySalem, VA

★★★★☆4.3/5319 reviews across 4 platforms

Ratings by platform

  • Birdeye (LewisGale Physicians Gastroenterology): 4.5/5 (213 reviews) (213)
  • Healthgrades (Dr. Joseph Nelson III): 4.9/5 (37 reviews) (37)
  • WebMD (Dr. Joseph Nelson): 4.5/5 (47 ratings) (47)
  • PissedConsumer (LewisGale Medical Center): 1.6/5 (22 reviews) (22)

What patients say

Patients praise

  • Competent and knowledgeable medical professionals
  • Appreciation for bedside manner of specific doctors
  • Compassionate and courteous nursing staff
  • Efficient clinical processes when not impacted by administrative issues

Common complaints

  • Administrative inefficiencies and long wait times
  • Communication barriers and difficulties reaching the practice by phone
  • Concerns regarding billing practices and costs
  • Perceived lack of empathy or feeling unheard during consultations
  • Occasional reports of rude staff or poor service attitude

In patients' words

"When I first entered this practice, I really thought I was gonna die and Dr. Shannon Snyder and her nurse. Allison has helped me so much and I appreciate it greatly my symptoms have improved and in fact, I’m going back to work today."

Birdeye Reviewer

"He may run a little late from time to time because he always spends as much time as needed with his patients - never in a rush to move you along."

Healthgrades Reviewer (regarding Dr. Joseph Nelson III)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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