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VelocityCare

Emergency Medicine • Salem, VA

★★★★☆4.3/5557 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.3/5 (554 reviews)
  • Yelp: 1/5 (3 reviews)

What patients say

Patients praise

  • Accessibility of urgent care services
  • Convenience of booking via online check-in options

Common complaints

  • Perceived rudeness and lack of empathy from staff
  • Long wait times
  • Unprofessional behavior from medical providers
  • Dissatisfaction with diagnostic outcomes or care quality

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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