VelocityCare - Salem
Emergency Medicine • Salem, VA
Ratings by platform
- Birdeye: 4.3 out of 5 stars (554 reviews)
- Yelp: Low rating (e.g., 1 out of 5 stars) (3 reviews (on Yelp))
What patients say
Patients praise
- Accessibility of urgent care services
- Convenience of booking via online check-in options
Common complaints
- Perceived rudeness and lack of empathy from staff
- Long wait times
- Unprofessional behavior from medical providers
- Dissatisfaction with diagnostic outcomes or care quality
In patients' words
"Unprofessional, uncaring, inconsiderate. This place is a disgrace to Salem. Christina at the front desk was rude and unkind in her treatment toward me."
— Yelp user review (D S.)"The PA who saw us was rude and unprofessional to say the least. After a two and a half hour wait time we were finally seen. The visit ended with a "not sure what is wrong"."
— Yelp user review (Charles R.)More clinics in Salem
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