Reading Hospital Outpatient Behavioral Health Services
Behavioral Health • Reading, PA
Ratings by platform
- Birdeye (Reading Hospital Outpatient Therapy): 4.5 stars (12 reviews) (12 reviews)
- Rehab.com (Reading Hospital Center for Mental Health): 3.91 out of 5 stars (11 reviews)
- Birdeye (Tower Behavioral Health - Note: this is often associated with the health system but distinct from standard outpatient clinics): 2.3 stars (165 reviews)
What patients say
Patients praise
- Some staff described as professional, kind, and caring
- Adequate or effective clinical treatment for certain patients
- Convenience of local outpatient programs allowing patients to remain at home
Common complaints
- Difficulties with the billing and insurance verification systems
- Long wait times and delays in administrative paperwork (e.g., disability forms)
- Reports of rude or dismissive interactions with some clinical staff
- Concerns regarding facility environment and cleanliness
- Mixed experiences with treatment effectiveness and aftercare planning
In patients' words
"I love this office. The staff are very helpful, and patient. They really care for their patients mental health and well-being."
— Rehab.com reviewer"But be prepared for a $700 bill for a single initial visit. And good luck with the Tower Is Health billing system and actually talking to anyone."
— LocalityBiz reviewerMore clinics in Reading
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