Reading Hospital Cardiology - West Reading | Tower Health
Cardiology • Reading, PA
Ratings by platform
- Tower Health Official Website: 4.9 out of 5 (average across several providers) (191 (Dr. Ratliff profile))
- Vitals.com: Individual provider ratings range (e.g., 3.9 to 4.9) (Varies by provider)
What patients say
Patients praise
- compassionate and caring physicians
- thorough explanations of conditions and treatments
- strong listening skills and bedside manner
- excellent surgical and procedural outcomes
- high patient trust in cardiologists
Common complaints
- difficulties accessing medical records
- administrative communication issues
- challenges getting return calls from staff
In patients' words
"The doctors listened to my concerns and helped me get back onto my bicycle in less than 4 weeks."
— Third-party patient experience summary"Dr. Ratliff is honest and explains everything very well. He's not judgmental and does not lecture me."
— Tower Health patient comment"I've trying to get through to someone in medical records for almost a month. Calling everyday. No one ever returns my calls."
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