Haven Behavioral Hospital of Eastern Pennsylvania – Mental Health ...
Behavioral Health • Reading, PA
Ratings by platform
- BerksConnect: 2.4/5 (95)
- Yelp: 1.5/5 (29)
- TrustReviewers.com: 2.8/5 (32)
What patients say
Patients praise
- Some individual staff members recognized as caring
- Occasional positive feedback on facility cleanliness and food variety
Common complaints
- Poor communication and lack of family involvement
- Unprofessional and uncaring staff behavior
- Concerns regarding medication management and safety protocols
- Inadequate therapeutic activities and programming
- Issues with facility cleanliness and food quality
In patients' words
"Staff was great but they withheld my medication for 13 hours for zero reason... If you need medication management DO NOT GO HERE"
— Yelp/MapQuest"Avoid at all costs. Patients were treated as less than human... It is the McDonald's of psych wards."
— TrustReviewers.com"Nothing therapeutic about it. No therapy or activities, just sit around miserable."
— BerksConnectMore clinics in Reading
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