Tower Behavioral Health
Behavioral Health • Reading, PA
Ratings by platform
- BerksConnect: 2.3/5 (105 reviews)
- Recovery.com: 2.4/5 (143 reviews)
What patients say
Patients praise
- Some staff members praised for being professional or compassionate
- Occasional positive reports regarding group therapy content
- Facility described as accessible by some reviewers
Common complaints
- Reports of verbal and emotional abuse/neglect from staff
- Concerns regarding safety, including threats between patients and inadequate supervision
- Criticism of therapy quality, with claims of little to no individualized therapy sessions
- Poor communication with families and lack of discharge/aftercare coordination
- Complaints about facility cleanliness, such as mold and unpleasant odors
- Issues with billing practices and administrative responsiveness
In patients' words
"i would give this place 0 stars if i could. i was there in october and i am still healing from the trauma. i beg you to NOT send your loved ones here. i was worse when i got discharged than when i was admitted."
— FindRecoveryCenter.com"It ended up being the most traumatic experience of my life, verbally and emotionally abused and neglected. Told I was doing it for attention."
— RedditMore clinics in Reading
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