Elephant Ear Hearing Aid Center, Inc.
Speech and Hearing Services • Novato, CA
Ratings by platform
- Healthy Hearing, Yelp, and company website: 5.0/5.0 average rating (16 verified patient reviews on Healthy Hearing, with additional positive testimonials on the company website)
What patients say
Patients praise
- Professional, knowledgeable, and experienced care from owner Joel Duguay
- Highly attentive follow-up and personalized customer service
- Patient and compassionate, particularly with elderly clients
- Thorough, clear explanations of hearing tests and equipment options
- Modern, clean, and comfortable office facilities
Common complaints
- No negative themes or complaints found in indexed reviews.
In patients' words
"Joel is very thorough and knowledgeable... I noticed his interactions with some other patients and was really impressed with how kind and patient he was with some other older patients who needed extra instructions and guidance."
— Patient testimonial from elephantearhearing.com/testimonials"Absolute BEST in service, knowledge, customer care... Joel provides the best, top tier service; patient in dealing with elderly who can’t hear; super professional and knowledgable. I can’t say enough!"
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