MarinHealth Cardiovascular Medicine | A UCSF Health Clinic
Cardiology • Novato, CA
Ratings by platform
- Yelp/Yahoo Local (Aggregated): Generally mixed on public review platforms (e.g., Yelp, Yahoo Local) with a significant number of 1-star reviews balanced by 5-star ratings for specific providers (Over 2,500 reviews aggregated on some platforms)
- Healthgrades (Provider-specific): 5.0 out of 5 stars for specific provider (Dr. Brian Keeffe) (45 reviews)
What patients say
Patients praise
- Patients highly praise specific cardiologists for their expertise, care, and thoroughness
- Positive outcomes from medical procedures and care journeys
- Staff members are often described as reassuring and professional by many patients
- Effective communication and detailed explanations of test results
Common complaints
- Difficulties with scheduling appointments and long wait times
- Concerns regarding billing practices and high costs for procedures
- Reports of unprofessional or poor bedside manner among some staff members
- Frustration with administrative processes, such as prescription refills and medical record handling
In patients' words
"Dr. Keeffe has been my amazing cardiologist for the past 8 years. He is SO supportive of me, and my cardiometabolic health has improved tremendously since I've been under his care."
— Healthgrades review for Dr. Brian Keeffe"I was made to wait 45 minutes on hold to be told they had lost my record and I would need to get a referral from my primary... This is the epitome of bad service."
— Loc8NearMe patient comment"BEWARE!!! Charged us over $6,000 for an in-office echocardiogram. It took less than 5 minutes."
— Yahoo Local/Yelp patient reviewMore clinics in Novato
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