Novato, CA Cardiologists | Sutter Health Doctors
Cardiology • Novato, CA
Ratings by platform
- Healthgrades (Dr. Brian Keeffe): 5.0/5.0 (45)
- Vitals (Dr. Ines Sherifi): 1.0/5.0 (1)
- Birdeye (Sutter Walk-In Care - Novato): 4.5/5.0 (104)
What patients say
Patients praise
- high patient satisfaction and positive sentiment for specific cardiologists, such as Dr. Brian Keeffe
- praise for the thoroughness, expertise, and compassionate care provided by some clinical staff
- appreciation for timely access to care at specific walk-in locations
Common complaints
- concerns regarding billing and insurance authorization processes
- difficulty navigating the health system and reaching patient advocates for complaints
- reports of unprofessional communication and alleged dismissiveness from specific providers
In patients' words
"Dr Keeffe is an excellent doctor. He is SO supportive of me, and my cardiometabolic health has improved tremendously since I've been under his care."
— Healthgrades review for Dr. Brian Keeffe"Absolutely incompetent, rude. Horrible experience with not following up on critical test results, low fund of knowledge..."
— Vitals review for Dr. Ines Sherifi"My issue is with their billing and scheduling... Sutter refused to submit this [pre-authorization] and now we are out thousands of dollars."
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