Novato, CA Speech Pathologists | Sutter Health Doctors
Speech and Hearing Services • Novato, CA
Ratings by platform
- Yelp (Sutter Health Novato): 13 reviews shown (rating value not provided in snippet) (13 reviews)
- Bay Area Consumers' Checkbook (Sutter Care At Home - Novato): Not a numeric star rating in snippet; includes consumer comments (3 ratings)
- U.S. News (Sutter Care at Home of Novato, CA): U.S. News rating: 4.5 / 5 (Patient experience: 506 completed surveys (survey-based))
What patients say
Patients praise
- Professional, best-treatment/positive care experiences reported for Sutter Health in Novato on Yelp
- Home health agency patient-experience measures report high satisfaction (e.g., patient experience score 5/5 and professionalism/communication percentages) for Sutter Care at Home of Novato
- Some consumer comments describe staff as kind and communicative (though also mention being rushed)
Common complaints
- Frequent complaints about billing/overcharging, scheduling/accountability issues on BBB for Sutter Health
- Reports of rushed feeling and scheduling being last-minute for Sutter Care at Home (consumer comment)
- At least one negative review about being directed to the wrong urgent care/procedure leading to wasted time and delays (consumer comment)
In patients' words
"“I have been a Sutter Health patient for 30 years and have received the best treatment. Their staff has always been professional…”"
— Yelp: SUTTER HEALTH - Updated July 2026 - 13 Reviews (Novato)"“They are kind and communicative. They often seem rushed and scheduling is usually last-minute…”"
— Bay Area Consumers' Checkbook: Sutter Care At Home - Novato (consumer comments)"“BADLY OVERPRICED, they charged $650 just for new patient registration + cost of visit…”"
— Better Business Bureau (BBB): Sutter Health customer reviewsMore clinics in Novato
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