Novato, CA Speech Pathologists | Sutter Health Doctors
Speech and Hearing Services • Novato, CA
What patients say
Patients praise
- Professional, best-treatment/positive care experiences reported for Sutter Health in Novato on Yelp
- Home health agency patient-experience measures report high satisfaction (e.g., patient experience score 5/5 and professionalism/communication percentages) for Sutter Care at Home of Novato
- Some consumer comments describe staff as kind and communicative (though also mention being rushed)
Common complaints
- Frequent complaints about billing/overcharging, scheduling/accountability issues on BBB for Sutter Health
- Reports of rushed feeling and scheduling being last-minute for Sutter Care at Home (consumer comment)
- At least one negative review about being directed to the wrong urgent care/procedure leading to wasted time and delays (consumer comment)
In patients' words
"“They are kind and communicative. They often seem rushed and scheduling is usually last-minute…”"
— Bay Area Consumers' Checkbook: Sutter Care At Home - Novato (consumer comments)More clinics in Novato
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